Privacy Policy
Last Updated: March 7, 2026
1. Introduction
Welcome to Falahsys. We respect your privacy and are committed to protecting the personal and business information of our clients, website visitors, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full Name
- Email Address
- Phone Number
- Company Name
- Project Requirements
- Billing or Payment Information
Technical Information
When you visit our website, we may automatically collect certain technical information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website usage data (pages visited, time spent)
Business Information
When working with clients, we may also receive information related to:
- Business processes
- Website or application content
- Marketing materials
- System requirements for ERP or custom software development
3. How We Use Your Information
Falahsys may use the collected information for the following purposes:
- To provide software development and IT services
- To develop ERP systems, websites, and mobile applications
- To provide digital marketing, SEO, and content services
- To communicate with clients and respond to inquiries
- To manage projects and deliver services
- To improve our website, services, and customer experience
- To process payments and maintain business records
- To comply with legal requirements
4. Data Security
We take reasonable technical and organizational measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction. However, no online data transmission or storage system can be guaranteed to be 100% secure.
5. Sharing of Information
Falahsys does not sell, trade, or rent personal information to third parties. We may share information only when necessary:
- With trusted service providers who assist in operating our business
- To comply with legal obligations or government requests
- To protect the rights, safety, or property of our company and clients
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Understand visitor behavior
- Enhance user experience
You may disable cookies through your browser settings if you prefer.
7. Third-Party Services
Our services may involve third-party tools or platforms such as hosting providers, analytics tools, payment processors, or marketing platforms. These third parties have their own privacy policies, and we are not responsible for their practices.
8. Data Retention
We retain personal and business information only as long as necessary to fulfill service obligations, maintain records, resolve disputes, and comply with legal requirements.
9. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for data processing
Requests can be made using the contact details below.
10. Updates to This Privacy Policy
Falahsys may update this Privacy Policy periodically. Any updates will be posted on this page with a revised date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Falahsys
Email: falahsystemsltd@gmail.com
Phone: +880 1339-904830
Address: Ka/4, Mamata Complex, Basundhara R/A, Dhaka - 1229, Bangladesh